Repair Rules & Costs
The costs of a repair obviously depend on the damage and the properties of the pipe (wall thickness, joint size, etc.). Gladly we shall provide a free cost estimate. For this purpose, just indicate this on the repair form which should be completed in legible block letters + send the clean pipe! Without any such remark, the pipe will not be repaired . We only offer the payment method prepayment by bank.
Unfortunately NOT all pipes are able to repair.
Repair Preparation Tasks
- The repair item must be absolutely clean (no glue remnants or other residues)
- If not à cleaning costs of 50€ by prepayment!
- Please take a great deal of care in the quality of packing so that no further damage can incur during shipment. Please do not use any textiles for packing. Tip: lots (!) of bubble wrap and additionally paper/cardboard to secure the shipment in the cardboard box.
- Completely compile the repair form in legible block letters (incl. email address, physical address, phone number). If applicable, mention your request for a free cost estimate.
Send the parcel to the following address:
Vorsicht Glas GmbH
Am Rosengarten 3
67227 Frankenthal, Germany
Phone +49 ( 0 ) 6233 – 600 700 , ( Mo – Fr 10 – 18 )
Attention: Due to customs related circumstances, we
unfortunately CAN NOT receive / deliver – used pipes or repairs or customer owned pipes
to the USA, Canada, AUS , CH , NOR !